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Privacy policies

The protection of your personal data is extremely important to us.

We want you to be fully informed about what data we will hold about you, our purposes for holding it, and how it will be handled. We aim to be open and transparent about what we do with personal data and only handle your data in ways that you would reasonably expect.

We are committed to processing your data in line with all data protection laws and you can find out more about this in our Data Protection Policy.

If you think we can improve the ways in which we process your personal data, please let us know.

To find out how we (the National Trust for Scotland and the National Trust for Scotland (Enterprises) Ltd), as data controllers collect, use, disclose and manage your personal data, please see the further information below.

Our contact details are: National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF

Our Data Protection Officer can be contacted at the address above, at or on 0131 458 0499.

We keep our privacy policies under regular review and will place updated versions on our website when changes are made. If there are substantive changes, we will also notify you when appropriate.

To find out about your rights in relation to the personal data we hold about you, please see our guidance.

If you are unhappy with the way we handle your information, please speak to our Data Protection Officer. You can also complain to the Information Commissioner’s Office at the contact details below:

Information Commissioner's Office
Wycliffe House
Water Lane
Tel: 0303 123 1113 (local rate) or 01625 545745 if you prefer to use a national rate number