Membership FAQ

We want you to get the most out of your membership. To help, here are some of the questions that we often get asked.

If your questions are not answered below, please don’t hesitate to contact us on 0131 458 0200 or use our contact form.

Joint Senior Membership MARCH Renewal Letters

Apologies – there has been a misprint in your renewal letter if you are due to pay monthly by direct debit.  It currently says:

Direct Debit Amount: £65.00 Monthly

It should say –

Direct Debit Amount: £6.50 Monthly

Please be assured we will not take £65 at the end of the month, only £6.50 which is your new monthly payment amount.

 We apologise for any confusion cause by this misprint.

What does membership give me access to?

With a National Trust for Scotland membership you have unlimited access to all the places in our care. You can also use your membership to explore places in the care of the National Trust in England, Wales and Northern Ireland, as well as other National Trust organisations around the world. Some restrictions do apply, so please check with the specific place before visiting to avoid disappointment.

Can I use my membership in England, Wales and Northern Ireland?

With a National Trust for Scotland membership you can also use your membership to explore places in the care of the National Trust in England, Wales and Northern Ireland. Some restrictions do apply, so please check with the specific place before visiting to avoid disappointment.

If I’m a member, can I visit Trust places without my membership card?

You may be asked to pay an admission fee if you visit without your membership card. Please remember to bring your membership card or temporary membership card with you every time you visit.

When will my membership card arrive?

We aim to have your membership welcome pack delivered within 15 working days. We’ll send you a temporary membership card by email which you can start using immediately.

How much is each membership?

You can find details about all of our membership types on our Join page.

I’ve ordered a gift membership – when will it arrive? 

You’ll receive a temporary membership card, which the gift recipient can start using right away. For Christmas delivery we would recommend ordering your gift membership by 11 December 2018.

Where will the gift membership be delivered to? 

You can choose whether the membership welcome pack is sent to you or directly to the person you are buying the gift for.

Couple walking on a path in Glencoe
Enjoy the benefits of a National Trust for Scotland membership for your whole lifetime.

How do I order a replacement or additional car parking sticker?

To order a car parking sticker please call 0131 458 0200 or use our contact form, supplying your name, address and membership number.

How do I order a replacement membership card?

To order a replacement membership card please call 0131 458 0200 or use our contact form, supplying your name, address and membership number. If the replacement card is required urgently, we recommend that you call us.

Can I become a lifetime member?

Yes! With life membership of the Trust you can enjoy the benefits of membership again and again and again. Life memberships are available as Single or Joint memberships and permit the member to bring along children or grandchildren (under 18 years of age) free too!

Single life memberships are priced at £1,500 and Joint life memberships are priced at £2,500.

For information on how to become a lifetime member, please call 0131 458 0200 or get in touch using our contact form

How do I renew my membership?

If you pay for your membership via direct debit, all you have to do is let your direct debit renew automatically. We’ll write to you 10 working days before your renewal is due to remind you. At this point we’ll send your new membership card, which will be activated as soon as your renewal payment is processed.

If you pay for your membership as a one-off annual payment, we’ll write to you 10 days before your renewal is due with a payment form and pre-paid envelope. At this point we’ll send your new membership card, which will be activated as soon as your renewal payment is processed. Alternatively, you can call us at any time on 0131 458 0200.

Can I renew my membership and update my address online?

Unfortunately, that’s not possible yet. However, we’re currently developing functionality to enable supporters to update personal details within their My Trust account.

How can I change my contact preferences? 

You can review your preferences at any time: just call 0131 458 0200. Alternatively, you can change your contact preferences in your My Trust account.

How can I cancel my membership?

We’d be sorry to see you leave, but to cancel your membership please call 0131 458 0200 or get in touch using our contact form, quoting your membership number. 

How do I order a replacement Guide

To order a Guide please call 0131 458 0200 or use our contact form, supplying your name, address and membership number.

Why is my car parking sticker only valid until March?

You’ll receive a new car parking sticker in March every year, along with your new Guide and the first member magazine of the year.

What do you do with my personal data? 

Our membership terms and conditions contain more information about this. If you’d like to get in touch, please call 0131 458 0200 or use our contact form