Structure

The Leadership Team consists of the Chief Executive, the Director of Audiences & Support, the Director of Commercial Enterprises, the Director of Conservation & Policy, the Chief Financial and Corporate Officer, the Director of Legal and Governance, the People Director, the Director of Public Engagement & Research, four Regional Directors covering the Trust’s operational regions, and the Head of Mar Lodge Estate.

Overall Leadership

Philip Long OBE FRSE, Chief Executive

As Chief Executive, Philip Long is accountable to the Board of Trustees for all aspects of the charity’s work and its overall strategic direction.

Audiences & Support

Jane Ferguson, Director of Audiences & Support

• Communications
• Fundraising
• Marketing
• Membership

Audiences & Support is responsible for the Trust’s marketing and audience development, external and internal communications, digital/content and fundraising functions, as well as membership and customer services.

Commercial Enterprises

Caroline Reid, Director of Commercial Enterprises

• Food & Beverage
• Holidays
• Retail & Merchandise
• Travel Trade & Hospitality

Commercial Services comprise the national commercial teams across Food & Beverage, Retail, Holidays, Travel Trade and Hospitality, which operate within NTSE Ltd, the fully owned trading subsidiary of the Trust.

Conservation & Policy

Stuart Brooks, Director of Conservation & Policy

• Archaeological Services
• Buildings Conservation
• Collections Services
• Gardens & Designed Landscapes
• National Estates Management
• Nature Conservation
• Policy, Risk & Compliance

Conservation & Policy provides central technical leadership and oversight. It is responsible for external accreditation and advice, performance benchmarking and statutory compliance. It leads on developing conservation and management policies and acting as an advocate and influencer for conservation with national policymakers and other stakeholders.

Financial & Corporate Services

Lesley-Ann Logan, Chief Financial and Corporate Officer

• Project Management Office
• ICT
• Finance & Procurement
• Data Protection

Financial & Corporate Services provides a wide range of central business services across the Trust, including IT and finance support.

Heritage Properties

• Natural & built heritage property management
• Visitor services
• Regions

Built and natural heritage properties are organised in four regional groups, each led by a Regional Director.

David Frew, Head of Mar Lodge Estate

Iain Hawkins, Regional Director North East

Stuart Maxwell, Regional Director Edinburgh & East

Ian McLelland, Regional Director South & West

Clea Warner, Regional Director Highlands & Islands

Legal & Governance

Stephen Small, Director of Legal and Governance

• Governance and compliance
• Insurance & Contracts
• Legal affairs

Legal & Governance manage the Trust’s legal affairs, as well as the insurance and licensing of the Trust’s property portfolio along with the administration of the Trust’s income from legacies.

People

Pamela Milne, People Director

• Health & Safety
• Organisational Development
• Partnering, Policy & Advice
• Payroll & Pensions
• Systems & Operations

The People team oversees talent and organisational development, people policy, and operations and advice for all staff and volunteers.

Public Engagement & Research

Michael Terwey, Director of Public Engagement & Research

• Community engagement and participation
• Curators
• Facing our Past project
• Heritage Planning
• Interpretation
• Learning
• Masterplan Projects
• Research

Public Engagement & Research help the Trust to provide more inspiring and engaging visitor experiences, thereby helping ensure more visitors experience and enjoy our properties and members have additional reasons for returning to sites again and again.