Structure

The National Trust for Scotland’s operational leadership is provided by the Executive Committee, consisting of the Chief Executive and three Directors.

Conservation & Policy

Chief Executive – Philip Long

Buildings conservation
Collections & Interiors
Heritage gardening
Natural Heritage conservation
Policy
Health & Safety

Conservation & Policy provides central technical leadership and oversight. It is responsible for external accreditation and advice, performance benchmarking and statutory compliance. It leads on developing conservation and management policies and acting as an advocate for conservation with public bodies.

Corporate Services

Chief Financial Officer – Katerina Brown

Corporate planning, analysis & projects
Facilities
ICT
Finance
Legal & Governance
Procurement
Shared administration

Corporate Services provides back-office functions including IT, finance, legal services and governance.

Customer & Cause

Director of Customer & Cause – Mark Bishop

Communications
Content
Fundraising
Marketing

Customer & Cause is responsible for the Trust’s marketing, communications, digital/content and fundraising functions.

Operations

Chief Operating Officer – Patrick Duffy

Regions
- Ayrshire & Arran
- Dumfries & Galloway
- Edinburgh & East
- Glasgow & West
- North-East
- North-West
Natural Heritage
Consultancy

The Chief Operating Officer oversees all Trust places. Built heritage properties are organised in six regional groups, each led by a General Manager. The national Natural Heritage division is led by the Head of Natural Heritage. The Operations division also contains specialist support services, as delivered to properties by Heritage Services & Consultancy and Enterprises & Estates.

People

People Director – Carol-Ann Boyter

People, Policy, Operations & Advice
Talent & Organisational Development
Enquiries & Advice

The People Department oversees talent and organisational development, people policy, and operations and advice for all staff and volunteers.