Accessibility Statement

We want our services to be accessible, easy to use and to exclude no-one.

Our 2017 website refresh has focused on ensuring that the most used online content and services are built to current World Wide Web Consortium (W3C) Web Accessibility Initiative double AA standards for HTML and CSS. We’ve done our utmost to make it the best experience we can.

Where possible, we’ve checked contrast, added helpful hidden text for screen readers, and used ARIA methods to ensure even complicated interactive components are as accessible as they can be. Anywhere that looks like it’s just an icon or graphic should contain screen-reader accessible text so that you know exactly what everything is.

We’ve also taken care to ensure that keyboard users are not left behind - anywhere a click should work, a keyboard navigator should also be able to access.

We aim to support all modern, standards-based browsers and currently test against the latest versions of the following browsers by default:

Google Chrome (Windows/Mac)

Firefox (Windows/Mac)

Safari (Mac)

Microsoft Edge (Windows 10)

Internet Explorer 11 (Windows 8.1 or Windows 10)

Mobile Safari (iPhone and iPad)

However, we are aware that many parts of our website are very old and no longer easily accessible. As a matter of urgency, we are commencing an extensive programme of development to rectify this.

If you do encounter any problem with any part of our website, or can advise and guide us on how to improve it, please get in touch by emailing us at