Operations Manager - Glasgow - Permanent and Fulltime
Operations Manager - Glasgow
Added to site: 14 February 2020
Salary: £40732 (Grade 5 Upper)
Location: Pollok House and Greenbank Garden
Closing date: Friday 28 February 2020

The purpose is to deliver, develop and optimise property facilities and services to our members and visitors in line with the Trust?s core purpose, principles, priorities, rules, performance standards and in relation to:

The Conservation of the properties and contents

Promotion of heritage related to the properties

Visitor enjoyment

Financial Sustainability

Staff and Volunteers

This will be achieved through effective people, operations and budget management within the context of the strategies, policies, procedures and rules of the Trust.

Further, and in relation to this, ensure the properties are managed consistently and professionally and to the required standards.

It is also a visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the properties operating business planning process (working with the Property teams and the regional team) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.

Overseeing significant heritage properties including Pollok, Greenbank, Holmwood, Weavers Cottage and Tenement house, (as well as, indirectly, Wester Kittochside, Hutchesons Hall and Provan Hall,) and the Operations Manager will be constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and educational obligations.

Contact details:
Applications Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 28th February 2020.

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