Visitor Services Assistant (Engagement and Events) at Glencoe - Fixed Term (April to October 2020), Full-time
Visitor Services Assistant  (Engagement and Events) at Glencoe
Added to site: 14 February 2020
Salary: £9.19 p/h (grade 2 lower)
Location: Glencoe, Ballachulish PH49 4HX
Closing date: Friday 6 March 2020

Description
JOB PURPOSE

This is an exciting role based at the newly refurbished Glencoe Visitor Centre which attracts over 350,000 visitors from across the globe each year. As part of our Welcome team, you will help ensure our visitors have a very enjoyable and memorable experience here from the moment they arrive, and help generate the income that enables us to care for the world-renowned Glencoe National Nature Reserve.

You will offer excellent customer service to every visitor, every day, by providing warm, informative, engaging interactions that build support and understanding of what the National Trust for Scotland is all about. You?ll answer questions about walks, wildlife, history and things to do in the Glen, giving inspiration to those who want to explore further afield. You will also promote the benefits of NTS membership and seize opportunities to grow income from parking, admissions and donations, helping to meet ambitious team targets.

Working closely with our Ranger team, you will get involved in planning, promoting and delivering events and other activities, including our popular Land Rover Safaris, sharing stories with our visitors about why Glencoe is special and about the amazing conservation work we do here. You will make sure your colleagues are always aware of what is happening at the property that your visitors can enjoy too.


Contact details:
Applications Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cutlins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 6 March 2020.

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