Visitor Services Supervisor - The Georgian House - Permanent, full time (40 hours)
Visitor Services Supervisor - The Georgian House
Added to site: 8 August 2019
Salary: £22,304 - Grade 3 Lower
Location: The Georgian House
Closing date: Friday 23 August 2019

Description
PURPOSE OF THE ROLE:

To provide operational coordination and supervision of retail, visitor services, functions and events, in line with the Trusts policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors, guests and members, and help ensure commercial, financial, and conservation objectives are achieved. The Visitor Services Supervisor will also provide administrative support in the running of the property and share Duty manager shifts.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for duty management is very often the face of the Trust to visitors, guests and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the propertys local/national reputation.


Contact details:
Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd August 2019.

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