Officer - People Enquiries & Advice - Edinburgh - Permanent, full-time (40 hours)
Officer - People Enquiries & Advice - Edinburgh
Added to site: 8 August 2019
Salary: £21867
Location: Edinburgh
Closing date: Sunday 25 August 2019

Description
JOB PURPOSE

This role has three linked purposes:

1. It actively promotes the use of self-service products for managers/individuals to self-serve to address most day-to-day enquiries relating to people (volunteer + employee) life-cycle matters or ad hoc issues;

2. It delivers a first-contact/front-line ?service desk? for people management enquiries which cannot/have not been addressed through self-service products, triaging and distributing enquiries to the relevant sections/individuals within the wider People Department;

3. It provides general administrative support to the Enquiries & Advice team (and as required, the wider People function)

Contact details:
Interested applicants should forward a completed application form to People Department (Applications), The National Trust for Scotland, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) by 25 August 2019.

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