Visitor Services Supervisor - Thomas Carlyle Birthplace - Fixed-term seasonal, 32 hours per week
Visitor Services Supervisor - Thomas Carlyle Birthplace
Added to site: 4 June 2019
Salary: £19,118 pro-rata
Location: Thomas Carlyle Birthplace, Ecclefechan
Closing date: Monday 1 July 2019

Description
JOB PURPOSE

To provide operational coordination and supervision of admissions, retail, membership recruitment, visitor services, and events at Thomas Carlyles Birthplace in line with the Trusts policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for retail, events and duty management is very often the face of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the propertys local/national reputation.

The role is Fixed-term seasonal, 32 hours per week (including weekends), until 4 November 2019.

Contact details:
Applications Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, to arrive by first post (i.e. 10.00am) on Friday 14th June 2019.

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