Operations Manager - Edinburgh City - Permanent, Full time
Operations Manager - Edinburgh City
Added to site: 3 May 2019
Salary: £39,933
Location: Gladstones Land/Georgian House
Closing date: Friday 17 May 2019

1. Purpose
The purpose is to deliver, develop and optimise property facilities and services to our members and visitors in line with the Trusts core purpose, principles, priorities, rules, performance standards and in relation to:
Regional properties
Special & Priority Projects
The Conservation of the properties and contents
Promotion of heritage related to the properties
Visitor enjoyment
Financial Sustainability
Staff and Volunteers

This will be achieved through effective people, operations and budget management within the context of the strategies, policies, procedures and rules of the Trust.
Further, and in relation to this, ensure the properties are managed consistently and professionally and to the required standards.
It is also a visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the properties operating business planning process (working with the Property Teams and Business Manager for the Region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable Annual operating Plans (AOPs) that underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.

Contact details:
Applications Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post on 17th May 2019.

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