Visitor Services Supervisor (Guest Services & Retail) - Preston Mill - Fixed Term / Full time, April October 2019
Visitor Services Supervisor (Guest Services & Retail) - Preston Mill
Added to site: 15 March 2019
Salary: £19118 pro rata
Location: Preston Mill with flexibility to work across other Lothian properties
Closing date: Friday 3 May 2019

Description
JOB PURPOSE

To provide operational coordination and supervision of retail and visitor services, in line with the Trust?s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for retail, and duty management is very often the ?face? of the Trust to visitors and suppliers. As such, this role directly influences public perceptions of the Trust and is crucial to developing and maintaining the property?s local/national reputation.


Contact details:
Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 3 May 2019.

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