Visitor Services Supervisor - Thomas Carlyles Birthplace - Full Time, Fixed Term March to Nov 2019
Visitor Services Supervisor - Thomas Carlyles Birthplace
Added to site: 21 September 2018
Salary: £15,294
Location: Thomas Carlyles Birthplace Ecclefechan
Closing date: Friday 19 October 2018

Description
To provide operational coordination and supervision of admissions, retail, membership recruitment, visitor services, and events at Thomas Carlyle's Birthplace in line with the Trust's policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for retail, events and duty management is very often the "face" of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property's local/national reputation.

Contact details:
Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10am) on Friday 19th October 2018.

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