Visitor Services Supervisor (Events) - Crathes Castle - Full time, permanent
Visitor Services Supervisor (Events) - Crathes Castle
Added to site: 8 June 2018
Salary: £19118
Location: North East
Closing date: Friday 22 June 2018

Description
JOB PURPOSE

To provide support to the Operations Manager; specifically to develop, cost, promote, and manage events at Crathes Castle, Gardens & Estate, and liaise with site based teams to ensure property wide support and consistency for events. Ensuring the highest standards of service delivery and customer satisfaction, the post-holder will assist with the development of the business and provide operational and administrative support for Events.

The Visitors Service Supervisor Events role at Crathes Castle plays a pivotal role ensuring that the management objectives are translated into pragmatic actions by staff, and, with delegated responsibility for events, is the face of the Trust to visitors. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the propertys local/national reputation.

The successful candidate will be expected to work long and unsociable hours to achieve tough financial objectives. S/he will be outgoing, assertive and approachable with a flair for innovative ideas.


Contact details:
Applications Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 22nd June 2018

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