Visitor Services Assistant (Events) - Pollok House - Fixed term to 31 October 2018
Visitor Services Assistant  (Events) - Pollok House
Added to site: 7 May 2018
Salary: £19188
Location: Pollok House
Closing date: Friday 25 May 2018

Description
PURPOSE OF ROLE

We are looking for a motivated and energetic Events Assistant with a proven track record in delivering exceptional customer service.

As Visitor Services Assistant (Events), you will support the Regional Events Manager to deliver a consistently high standard of customer care; managing the customer journey from taking initial booking enquiries through to delivering and promoting a whole range of events.

Pollok House is the perfect setting for weddings, dinners, open air events, theatre events and much more. Your role will be to promote and deliver successful and memorable events through effective client liaison, listening and acting upon the needs of our customers, and overseeing the Events function from concept to completion.

KEY DUTIES
First point of contact for general enquiries and bookings
Promoting events through effective management of social media platforms
Overseeing events and delivering a seamless service to our customers
Promoting the National Trust for Scotland through positive customer experience and flawless service
Providing support to the Regional Events Manager

In return we will offer a competitive salary and benefits working for a Charitable Organisation that you can be proud of!





Contact details:
Applications Interested applicants should forward a completed application form to the People Services Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 25 May 2018

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