Operations Manager (West) - Permanent - Full Time
Operations Manager (West)
Added to site: 4 June 2018
Salary: £39,933
Location: The Hill House
Closing date: Friday 15 June 2018

The purpose is to deliver, develop and optimise property facilities and services to our members and visitors in line with the Trust's core purpose, principles, priorities, rules, performance standards and in relation to:

The Conservation of the propertys /content.
Promotion of heritage related to the properties.
Visitor enjoyment.
Financial Sustainability.
Staff and Volunteers.

This will be achieved through effective people, operations and budget management within the context of the strategies, policies, procedures and rules of the Trust.

Further, and in relation to this, ensure the properties are managed consistently and professionally and to the required standards.

It is also a visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the properties operating business planning process (working with the Property teams and Business Manager for the region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.

Overseeing four significant heritage properties including the Hill House, Arduaine Garden, Crarae Garden, and Geilston Garden, the Operations Manager will be constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and educational obligations.

Contact details:
Interested applicants should forward a completed application form to People Services Department (Applications) at The National Trust for Scotland Hermiston Quay, 5 Cultins Road, EDINBURGH EH11 4DF, by mail, by email via workforus@nts.org.uk, by 10.00am on the 15th June 2018.

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