or call
0844 493 2546
STANDARD ITEMS
UK DELIVERY RATES
For the National Trust for Scotland online shop the UK includes Scotland, England, Wales and Northern Ireland. For deliveries to the Republic of Ireland, please check our Europe delivery rates.
The standard delivery rate for the UK is £4.99. If the items in your order are in stock and available your order should arrive within 7-10 working days. High value or heavy goods may be subject to an additional carriage charges and delivery times may vary.
EUROPE DELIVERY RATES
For the National Trust for Scotland online shop, Europe delivery includes:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden.
The standard delivery rate for Europe is £9.99. If the country you would like to send your order to is not listed here, please contact us and we will determine whether we can dispatch it to you. High value or heavy goods may be subject to an additional carriage charges and delivery times may vary.
We cannot be held responsible should local customs authorities wish to confiscate any particular item or charge any import duty. The recipient is responsible for paying the duty. Please note that hampers, food and alcohol are not available for delivery outside the UK.
REST OF WORLD DELIVERY RATES
For the National Trust for Scotland online shop, Rest of the World delivery includes the USA, Canada, Australia and New Zealand.
The standard delivery rate for orders for Rest of the World is £9.99. If the country you would like to send your order to is not listed here, please contact us and we will determine whether we can dispatch it to you. High value or heavy goods may be subject to an additional carriage charges and delivery times may vary.
We cannot be held responsible should local customs authorities wish to confiscate any particular item or charge any import duty. The recipient is responsible for paying the duty. Please note that hampers, food and alcohol are not available for delivery outside the UK.
NON STANDARD ITEMS
HAMPERS
Hamper delivery to the UK mainland (Scotland, England and Wales) costs £9.99, and delivery to UK islands costs £19.99. Your order should be delivered within 5 working days. The delivery date of this item can be selected by the customer within these parameters.
The National Trust for Scotland reserves the right to substitute items of similar or greater value, if for any reason those listed on the web site are unavailable. It is an offence to purchase or attempt to purchase alcoholic liquor if you are under the age of 18.
ALCOHOL
Delivery of alcohol within the UK costs £4.99. Your order should be delivered within 5 working days. It is an offence to purchase or attempt to purchase alcoholic liquor if you are under the age of 18.
Please note that hampers, food and alcohol are not available for delivery outside the UK.
CHRISTMAS DELIVERY INFORMATION
The last recommended order date for UK Christmas delivery is Monday 10th December 2012.
We do not currently offer a gift wrapping service for online orders.
CONTACT US
If you have a question regarding your order you can contact our online shop team by phone or email. The lines are open between 9am and 5pm, Monday to Friday. The telephone number is 0844 493 2546, the email address is onlineshop@nts.org.uk. Please have your order details to hand.
Some advertised products are available in our gift shops. Please check availability with the shop you intend to visit before making a special journey.