UK Delivery Rates
Delivery for standard items (excluding hampers) to the UK costs £4.99 per order, regardless of the size, weight or number of items in your order. If the items in your order are in stock and available your order should arrive within 5 working days.

For the National Trust for Scotland online shop the UK includes Scotland, England, Wales and Northern Ireland. For deliveries to the Republic of Ireland, please check our Europe delivery rates.

Flowers
If you place an order for flowers before 10am then the order will be fulfilled the same day. If an order is placed after 10am then the flowers will be delivered the next working day.

Please note that flowers can only be delivered to the UK, as defined above, at a standard charge of £4.99. At this point we cannot offer delivery on specific days other than those defined above.

Hampers
Delivery of hampers to the UK mainland (Scotland, England and Wales) costs £9.99, and delivery to UK islands costs £19.99. Your order should be delivered within 5 working days.

Please note that flowers and hampers are not available for delivery outside the UK.

Europe Delivery Rates
For the National Trust for Scotland online shop, Europe delivery includes:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden.

The delivery rate for Europe is £9.99. If the country you would like to send your order to is not listed here, please contact us and we will determine whether we can dispatch it to you.

Rest of the World Delivery Rates
For the National Trust for Scotland online shop, Rest of the World delivery includes the USA, Canada, Australia and New Zealand. The delivery rate for orders for Rest of the World is £9.99. If the country you would like to send your order to is not listed here, please contact us and we will determine whether we can dispatch it to you.

Contact the National Trust for Scotland online shop by email to onlineshop@nts.org.uk, or by telephone on 0844 493 2100.

Contact Us
If you have a question regarding your order you can contact our online shop team by phone or email. The lines are open between 9am and 5pm, Monday to Friday. The telephone number is 0844 493 2100, the email address is onlineshop@nts.org.uk. Please have your order details to hand.

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