If you have a question that isn’t answered here, you can call us Monday - Friday, 9 - 5pm (GMT).
From inside the UK call 0844 493 2108
From outside the UK call +44 (0) 131 243 9331
US Toll Free number 1866 211 7573
Or email us at email@example.com
Or fill in an online enquiry form by clicking the button below.
You can book an NTS property through the website, by calling the NTS Holiday team or by fax.
The website allows you to browse all National Trust for Scotland properties, check availability and prices, and then book and pay for your holiday. All from the comfort of your armchair! All website bookings must be made at least 7 days in advance of the holiday.
You can also make a telephone booking by calling the NTS Holiday team on 0844 493 2108 or send an email to firstname.lastname@example.org. Lines are open Monday to Friday, 0900 - 1700 GMT. Our operators will be happy to assist with any queries you may have, and will take you through the booking process. Telephone bookings must be confirmed within 14 days of making the reservation.
Bookings can also be requested by faxing a completed Booking Form to 0844 493 2260.
There are a number of ways to view property information on the website.
By accessing the Holiday Accommodation section, you can view all the properties within a given area. You then have the option to sort these properties by either name or
rating. Each property has its own page that provides further information.
If you want something different, our Specialist Properties is the section for you. This lists all specialist properties such as castles. The listings are presented in the same
way as the Holiday Accommodation section. Please note specialist properties are also listed within the Holiday Accommodation section.
Finally if you are looking for a specific type of property, you can use our Accommodation Finder. This allows you to find properties that meet your specific requirements such
as having a certain facility.
Each listed property is accompanied by a 'details and prices' button. This leads you to a page that provides further details on that property. Within this page there is a 'Pricing/Availability' panel on the right-hand side. You can choose the type of break you are interested in, and the month you'd like to book. Once you press the 'prices and availability' button, the site will confirm what dates are available for the type of break chosen and their price.
If a break is available, just click on the check box to select it, and press the 'Book Now' button.
If a property is marked as "Unavailable", this means that the particular break type you have selected is not available for that property during that period. In this situation you
should try an alternative break type or period.
The deposit is 20% of the total cost of the holiday and must be paid to confirm your booking. If the holiday start date is within the next two months then you will be required to pay the holiday in full.
Yes All credit card transactions are conducted on a secure server. The information submitted is not saved by the National Trust for Scotland and is used only for this
You can telephone the Holidays Team on 0844 493 2108 or email us at email@example.com. Booking online has its benefits. You can view/book properties at a time that suits you. The process is also faster as you can choose what information you want to see.
Telephone reservations can be accepted less than 7 days before the holiday start date. Please contact the NTS Holiday team on 0844 493 2108 for further details.
We are often able to accommodate holiday requests out with specified breaks and if you would like to discuss your personal requirements please call the NTS Holidays Team on 0844 493 2108 or email firstname.lastname@example.org and we'll do our best to accommodate your request.
When booking a property, there is always the option to return to the previous step.
Before the holiday is booked, the website will also confirm all the information you have provided. It's important you review this carefully. If there are any mistakes, you can
change them here.
If you have booked, and subsequently realise there is a mistake, please call the NTS Holiday team on 0845 493 2108. Our team will be happy to help resolve any issues.
Cancellation insurance is not provided and we strongly recommend you take out your own travel insurance. It is important you read our cancellation/refund policy before making your booking.
Complete our Request Brochure form and we will mail out the current NTS Holidays brochure to you.