We have listed some of the questions most frequently asked by visitors, below. However, if you wish to see the full policy on a topic email us and we will send you a copy.
Our outdoor access policies are shaped by the Land Reform (Scotland) Act 2003. We encourage people to enjoy and use our properties, but always to respect the enjoyment and safety of other users of the land. The Scottish Outdoor Access Code gives clear guidance on how to responsibly enjoy the countryside.
Advice on ticks and tick borne diseases
Visitors to NTS countryside properties should be aware of the possibility of contracting lyme disease from infected tick bites and should note the guidance and preventative measures described in the NHS Scotland publication ‘What do I need to know about ticks and tick borne diseases’ downloadable on this link: http://www.documents.hps.scot.nhs.uk/giz/general/tick-factsheet-2009-04.pdf
The Trust welcomes photography for personal purposes in the grounds of all its properties, but for reasons of lender restrictions and security, we regret that, at present, we cannot allow photography or filming inside our historic buildings. For images of our properties, please contact the Trust’s Photo Library.
For a small number of properties, where there are no current loaned item restrictions, we are currently trialling a revised photography policy. At the property manager’s discretion, photography may be permitted in the interiors of these properties. However, for the protection of our collections, tripods, monopods (including “selfie sticks”) and flash lighting are prohibited at all times. These properties include:
Alloa Tower, Bachelors Club, Bannockburn, Barry Mill, Broughton House, Canna, Culzean, Drum - with exception of Drum Art Gallery, Gladstone’s Land – with exception of the Little Chamber, Glencoe Visitor Centre, Hill of Tarvit, Holmwood, House of Dun, Hugh Miller’s Birthplace Cottage & Museum – with exception of “Miller House Museum”, Inverewe Garden & Estate, Leith Hall, Mar Lodge Estate, Menstrie Castle, Moirlanich Longhouse, Robert Smail’s Printing Works, Souter Johnnie’s Cottage, St Kilda WHS - no icon on website to avoid confusion, Tenement House, The Georgian House, Weavers Cottage.
Picture researchers and buyers can purchase a particular image or range of images from the online Image Database.
Yes. Our reciprocal agreement with other National Trust organisations around the world means your NTS Membership gives to free entry to a number of our partners - see the full list here. Where free parking is offered to National Trust members it is also extended to NTS members.
For many people, bringing a dog with you to a Trust property can enhance the enjoyment of your visit, and exercising your dog may even be the main purpose of your visit. We also know that for those with assistance dogs, your visit would be impossible without your dog accompanying you.
All dogs under proper control and accompanied by responsible owners who clean up after them, will be welcomed at Trust properties. However, unless you have an assistance dog (such as guide dogs for blind people, hearing dogs for deaf people or other disability assistance dogs, including assistance dogs under training) there are some areas that we do not permit dogs. These include buildings open to the public, walled gardens, cafes, restaurants and shops.
In open countryside where sheep and cattle can be present dogs must be kept on a short lead or under close control. Sheep worrying is a criminal offence and does occasionally happen at our properties, livestock have even been killed or injured as a result of being chased or attacked by dogs, so please make sure you are behaving responsibly.
The trust warmly welcomes all visitors to our properties. We recognise that many historic properties and the countryside can present difficulties for people with disabilities. We are continually implementing procedures, changes and extra provision, where possible, to ensure that all our visitors can enjoy a comfortable and enjoyable day out. We do recommend contacting the property in advance for detailed access arrangements, and also to check for any temporary constraints that may apply on that day.
Whilst visitors with a disability are charged the normal admission price, any necessary companion is admitted free. We welcome all assistance dogs. Details of limitations on access can be found on the website in the accessibility section of individual property profiles or you can phone the property for further information.
It is very unusual for any key items from a collection to be loaned out to an exhibition. Where this does occur, we will endeavour to manage this during the winter period when the majority of our properties are closed to the public. On the rare occasion where items have been loaned out from an open property, we will communicate this on the property’s webpage to avoid disappointment to visitors.
If you would like to organise an event at a Trust property, please contact the appropriate property manager early on in your planning process, to discuss details and to help your event run smoothly. The type of information required for an outdoor event would involve, likely number of participations, engagement with the local authority for any relevant licences, any temporary structures you may wish to put up (car parking, fencing, signs, toilets etc), health and safety provision and appropriate insurance cover. Please be aware that there may be a charge for holding an event at a Trust property, dependent on the size of the event and facilities required.
Please note that occasionally we will be unable to give permission for an event – usually due to the environmental impact and/or impact on other visitor experience/safety or sensitivity of key conservation features.
Should you wish to organise an indoor event, many of our historic properties can be hired. There may be a few conditions attached in order to protect our collections but our team will work with you to create your perfect event.
Whilst we welcome local MPs and MSPs to enjoy our properties, the Trust is an entirely apolitical organisation and we do not permit any political organisation to hold a function at a property, irrespective of its purpose.
Our larger properties have published information with overseas visitors in mind. Please see the accessibility section of the property pages for further details on the information available and in which languages.
We do not allow metal detecting on our land where it does not form part of a planned and Trust approved research programme. We are keen to involve our members and the wider public in our archaeological work and we run a regular series of events where you can take part in exploring the story of Scotland. For more information please look at the volunteering site or contact our Archaeology team.
The Trust understands that many people form strong attachments to certain places during their lifetime and may request that their ashes are scattered there after death. Please contact the Manager of your selected property in the first instance. He/she will be able to suggest locations and help you choose a suitable time, particularly at busy locations, when there will be fewer visitors around. This website has contact details for all Trust properties. Ashes may not be buried at Trust properties and we respectfully ask that you do not leave any permanent memorials or flowers wrapped in paper or cellophane, plastic wreathes or any other materials.
The Trust does not normally permit permanent memorials such as plaques, benches or cairns at its properties.
If you wish to create a permanent memorial for a relative or friend, you may wish to consider leaving a donation in their name to the Trust. All those that are remembered or celebrated in this way are recorded in our In Memoriam book held within our Head Office. Or you may wish to consider contributing to a project at their favourite property. The Property Manager will have a list of projects which you could support.
For more information on making a donation in this way, please contact the Development Department on 0844 493 2596, via the Trust’s website or contact the customer service centre on +44(0)844 493 2100.
Flying powered aircraft at NTS properties, including drones or unmanned aerial vehicles, requires permission from the Property Manager. Please ensure you have the necessary public liability insurance in place before making your application.
The Civil Aviation Authority have issued guidance on drone safety more generally, which can be accessed here:http://dronesafe.uk/
For professional users, please contact our Filming Manager Anna Rathband in the first instance at firstname.lastname@example.org.
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